Senior Clerk Fanny Macias
Troop E (Miami)
Congratulations to Senior Clerk Fanny Macias for being selected as the Florida Highway Patrol Civilian of the Quarter for April through June 2009.
Ms. Macias’ constant dedication and sincere concern for excellence towards the position that she is in has made a tremendous difference in the Crash Records section of Troop E, Miami. The Crash Records department has been historically backlogged as much as three months in processing requests for crash reports from the public. Many times other employees such as dispatchers and district personnel have rendered their assistance to bring crash records up to date, only to fall back again.
Since Ms. Macias volunteered to assume the responsibilities of crash records, it has been current and not a single day late since February 2009, when she began working there. Every day she displays a positive attitude and is full of energy and determination to get all requests processed as well as all other responsibilities associated with crash records. Ms. Macias goes beyond the scope of her duties by contacting whoever she needs, regardless of rank, to assure reports are done and approved. She has proven to be very resourceful and skillful in obtaining positive results. Ms. Macias has accomplished what no other person has done with crash records in the past. Because of her perseverance and exemplary work, Troop E is serving the community professionally, promptly, and efficiently with regards to the processing of reports.
Congratulations for being selected Civilian of the Quarter for April through June 2009.