Locations
Bay County
Service Centers in Bay County
Driver License and Motor Vehicle Service Centers
For current motorist services fees please see the fee schedule.
| Driver License (DL) Services Only Driver licenses, ID cards, reinstatements, written and skills exams. | Dual Service Centers Driver License (DL) & Motor Vehicle (MV) services at one location. | Motor Vehicle (MV) Services Only Vehicles, trailers, vessels, mobile homes, specialty tags and disability parking permits. |
Appointments: Many offices require appointments for service. For Tax Collector Offices or License Plate Agents, please visit their respective website or call for additional information.
| City | Street Address | Phone Number | Office Hours | Comments | ||
|---|---|---|---|---|---|---|
| DL & MV | Panama City | 850 W. 11th St. Panama City, FL 32401 Map to location | 850-248-8501 | Mon, Tues, Thurs, Fri MV - 8:00 AM-4:30 PM DL - 8:00 AM-4:00 PM Wednesdays delayed opening at 8:30 AM (Central Time) | For a list of all services offered at this location, visit the tax collector's website here. CDL Hazmat services available Renew or replace online at MyDMV Portal | DL & MV |
| Panama City Beach | 10520 Hutchison Blvd. Panama City Beach, FL 32407 Map to location | 850-248-8501 | Mon, Tues, Thurs, Fri MV - 8:00 AM-4:30 PM DL - 8:00 AM-4:00 PM Wednesdays delayed opening at 8:30 AM (Central Time) | For a list of all services offered at this location, visit the tax collector's website here. Renew or replace online at MyDMV Portal |
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| Lynn Haven | 700 Florida Ave. Lynn Haven, FL 32444 Map to location | 850-248-8501 | Mon, Tues, Thurs, Fri MV - 8:00 AM-4:30 PM DL - 8:00 AM-4:00 PM Wednesdays delayed opening at 8:30 AM (Central Time) | For a list of all services offered at this location, visit the tax collector's website here. Renew or replace online at MyDMV Portal |
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| Callaway | 805 S. Tyndall Parkway Callaway, FL 32404 Map to location | 850-248-8501 | Mon, Tues, Thurs, Fri MV - 8:00 AM-4:30 PM DL - 8:00 AM-4:00 PM Wednesdays delayed opening at 8:30 AM (Central Time) | For a list of all services offered at this location, visit the tax collector's website here. Renew or replace online at MyDMV Portal |
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All Bay offices are county tax collector-sponsored service centers. A tax collector service fee is added to motorist services fees. Visit the tax collector website for methods of payment accepted.  |
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Bureau of Administrative Reviews
Under Suspension – Need Driver License for Work/Hardship License
| City | Address | Contact Information | Hours | Hearing Request Forms | Comments |
|---|---|---|---|---|---|
| Pensacola | 100 Stumpfield Road Pensacola, FL 32503 Map to location | PensacolaBAR@flhsmv.gov 850-494-5728 | Mon - Fri 8:00am-5:00pm | Hardship License Formal Review - DUI Waiver of Formal Review - 1st DUI only | If you need to request a formal hearing or apply for a hardship license, this can be done without visiting a Bureau of Administrative Reviews (BAR) office. Please complete the correct form on the left and submit via email. |
Florida Highway Patrol Stations
For reporting crashes, crash reports
Note: For emergencies, dial 911 or *FHP (*347) from your cell phone
| FHP Stations | Regional Communications Centers | Request a Crash Report | Troop Information |
|---|---|---|---|
| Station Addresses & Phone Numbers | Troops, Counties Covered and Center Commander | Address and Phone Numbers to Order Crash Reports | Troop Headquarters, Boundaries and more... |
Clerk of the Court Office
Please visit the Clerk of Court Website for Paying a Traffic Citation or Court Information
| City | Address | Phone Number | Hours |
|---|---|---|---|
| Panama City | 300 E. Fourth St. Panama City, FL 32401 Map to location | 850-763-9061 | Mon-Fri 8:00am-4:30pm |
Motorist Services Regional Offices
Bureau of Dealer Services
Dealer licenses, complaints and investigations of dealers
Rebuilt inspections
| City | Address | Phone Number | Hours | Comments |
|---|---|---|---|---|
| Panama City | 6030 County Road 2321 Panama City, FL 32404 Map to location | 850-767-3660 | Mon-Fri 8:00am-5:00pm | Appointments are not required, but recommended. To schedule call 850-767-3660. |
Other Services
New Florida Residents
- Obtain your Florida driver license
- Then obtain automobile insurance from a company licensed to do business in Florida
- Finally, title and register your vehicle and obtain license plate
See Motor Vehicle Service Centers above for the following information:
- Registration, tag and title
- Boats, vessels and trailers
- Disabled parking permits
- Transferring a motor vehicle or boat/vessel title
- Specialty tags
See Driver License Service Centers above for the following information:
- Florida driver licenses/ID cards
- Commercial driver licenses
Motorcycle Rider Training
- 850-617-2528
- Visit our Motorcycle Page for more information
Mobile Home & RV Construction
- Manufacturing: 850-617-2808
- Set up & inspection: 850-617-3004
Driver Improvement Schools
Motor Vehicle Dealers
- For more information on dealer licenses, complaints, investigation of dealers or rebuilt inspections, see a Motorist Services Regional Office above.
Address Change
- To change an address on a registration, tag, title or boat/vessel/trailer, see a Motor Vehicle Service Center above or visit MyDMV Portal.
- To change an address on a driver license, see a Driver License Service Center above or visit MyDMV Portal.
Name Change
- To change a name on a registration, tag, title or boat/vessel/trailer, see a Motor Vehicle Service Center above.
- To change a name on a driver license, see a Driver License Service Center above.
Renewals or Replacements (Lost or Stolen Items)
- For more information on renewals or replacements for a registration, tag, title or boat/vessel/trailer, see a Motor Vehicle Service Center above or visit MyDMV Portal.
- For more information on renewals or replacements for a driver license, see a Driver License Service Center above or visit MyDMV Portal.
Kiosks: Self-service kiosks are now available for vehicle registration services. The self-service kiosk is an easy-to-use option for customers on-the-go who want to skip the line or renew their vehicle registration from any available location in Florida. Visit the Kiosk website for requirements, services and locations near you.
Commercial Motor Vehicles & Drivers
- IFTA decals/IRP tags 850-617-3711
- Fuel Tax Auditors
Refunds
- For Driver License related refunds, please use form 73644 and mail with any applicable supporting documentation to the location listed within the form. You may also send an email to DLRefunds@flhsmv.gov, attaching the form and all applicable supporting documentation.
- For Vehicle/Mobile Home/Vessels related refunds, please use form 83363 and mail with any applicable supporting documentation to the location listed within the form. You may also send an email to MVRefunds@flhsmv.gov, attaching the form and all applicable supporting documentation.
Customer Service Center
- 850-617-2000
- Monday-Friday 8:00 am – 5:00 pm EST
- Automated services available 24 hours, 7 days a week
- Email Response Forms
Dave Kerner, Executive Director