Office of Media Communications

The FLHSMV Communications Office is dedicated to ensuring seamless coordination and effective dissemination of Department messages to the media and the public. As part of our role, we handle diverse media inquiries, including requests for public records and interviews. We work closely with the media to ensure that communication is accurate, timely, and relevant, providing a reliable source of information.

Our team plays a crucial role in maintaining public safety. We develop and execute statewide public safety campaigns, designed to educate and inform the public on important safety issues. We manage the Department’s brand, ensuring consistency and recognition across all platforms. Our graphics team creates visually appealing and informative materials that help convey important messages to the public. In addition to our media relations and branding responsibilities, we manage all social media accounts and produce press releases that help keep the public informed about the Department’s activities.

Please note:

• FLHSMV/FHP members, both sworn and non-sworn, are not required to accommodate or provide interviews, sound comments, quotes, or requests for participation in media events or ride-along.
• Requests for crash reports must be submitted through the FLHSMV traffic crash portal. Traffic crash reports may take up to 10 days to become available, and the fee for crash reports is $10.00 per report, per section 321.23, Florida Statutes. Customers are limited to a maximum of 10 reports per transaction. A convenience fee of $2.00 will be applied to each total transaction through the Florida Crash Portal. Section 316.066, Florida Statutes, governs the completion and subsequent distribution of traffic crash reports.
• As a courtesy, the communications office and/or the public affairs officers within each troop make every attempt to provide press releases/information to media both at the local and statewide level as soon as possible; however, it is not guaranteed or required that every incident will have a release issued for it. As a standard, crashes involving a death will generally receive a release. Victim names or the names of those involved in a crash will not be provided but can be found within the crash report, which can be requested through the crash portal.

For general media inquiries, please email hsmv-info@flhsmv.gov or call 850-617-3102.

Please include Molly Best and Lt. Beauford in your email for after-hours and weekend inquiries to ensure your request is received.

If you are not a media member, please call the Department’s Customer Service Center at 850-617-2000 for further assistance; the media team cannot assist in these matters.